Frequently Asked Questions

Find answers to common questions about home care, funding, and using our platform.

Finding Care

Search providers, compare ratings, and read verified reviews.

Funding & Costs

Learn about NHS funding, local authority support, and self-funding.

For Providers

List your business and connect with families searching for care.

Simply use our search tool on the homepage or visit our Find Care page. Enter your location and the type of care you're looking for, and we'll show you a list of trusted providers in your area. You can filter by rating, distance, and care type to find the perfect match.

Contact our team through the contact form or email us at info@oakwoodcarehomeorg. We'll guide you through the simple registration process and help you create a compelling profile for your business. Listing is free and comes with a range of features to help you connect with families.

Yes, we take steps to verify that reviews come from genuine service users and their families. Our system ensures that only real experiences are shared on our platform. We monitor reviews for authenticity and have measures in place to prevent fraudulent activity.

Absolutely! Our service is completely free for families and individuals looking for care. You can search, compare providers, and read reviews at no cost. There's no obligation and no hidden fees. We're here to help you make informed decisions about care.

We list a wide range of care types including home care, live-in care, care homes, nursing homes, respite care, dementia care, companionship, and personal care. Use our search filters to narrow down providers that offer the specific services you need.

Star ratings are calculated as an average of all verified reviews left by service users and their families. We display both the average rating and the total number of reviews, so you can make an informed decision based on genuine feedback from real people.

There are several ways to get financial support for care, including local authority funding, NHS Continuing Healthcare, Attendance Allowance, and Personal Independence Payment (PIP). Visit our Advice section for detailed guides on funding options available to you.

You can write a review by visiting the provider's profile page and clicking the "Write a Review" button. You'll need to create a free account to submit your review. Your feedback helps other families make informed decisions about their care.

Still have questions? We're here to help.